Parallel Learning, Inc.
Privacy Policy
Effective Date: September 25, 2023
Parallel Learning, Inc. (“Parallel” “we,” “our,” or “us”) provides health care and educational services to schools. This Privacy Policy (“Privacy Policy”) describes the type of personal information that we collect from visitors of our public websites including https://www.parallellearning.com and all other websites owned by Parallel and its affiliates (collectively “Websites”). Personal information is information that identifies, relates to, or could reasonably be linked with you or your household (“Personal Information”). “You” and “your” refers to you as a visitor to our Websites. All capitalized terms not defined in this privacy policy are defined in our Terms of Service.
This Privacy Policy does not apply to Personal Information that we receive or maintain on behalf of schools (“School Information”). School Information is treated in accordance with our agreement(s) with your school and applicable laws, such as FERPA.
1. PERSONAL INFORMATION WE COLLECT
We may collect the following Personal Information:
- Commercial or Business Information that you share with us when you visit the Websites such as your name, title, email address, telephone, and company name.
- Information you share on forms, requests for demos of our products, inquiries and application materials in connection with applying for employment with our organization, surveys and in response to other requests for information on our Websites.
- Professional and employment-related information, such as information you provide to us in a job application, if you apply for a position with us.
- Internet and other electronic network activity information, such as your IP address, browser type, browser language, operating system, the location from which you access our Websites, device IDs, referring and exit pages and URLS, platform type, the number of clicks, files you download, domain names, landing pages, pages you viewed, the amount of time spent on particular pages, the terms you used to conduct searches on our Websites, the date and time you used our Websites, error logs and other similar information. We collect this information generally for our own business analytics and marketing purposes as well as to better customize our content and services. You can learn more about how we use tracking technologies in Section 3 entitled “Cookies and Other Tracking Technologies” below.
We also receive personal information that is considered School Information from our partner schools, which is subject to the terms of our agreements with those schools and applicable laws, such as FERPA. For purposes of clarification, School Information will not be subject to this Privacy Policy and will not be considered Personal Information for purposes of this Privacy Policy.
2. HOW WE USE YOUR PERSONAL INFORMATION
We may use your Personal Information for various purposes described below, including to:
- Maintain, operate, and improve the Websites.
- provide you with a personalized experience on the Websites.
- provide you with newsletters, advertisements, and other promotional communications (with your consent).
- promote our Websites to you.
- provide you with information you request from us such as a request for information about our services.
- to notify you about changes to our Websites or services.
- Detect fraudulent use, potential fraudulent use, and otherwise maintain the security of the Websites.
- Enforce our legal and contractual rights.
- Respond to law enforcement requests and court orders.
- For any other purpose with your consent.
De-Identified Information. We may de-identify any information collected on the Websites so that such information can no longer be linked to you, your household, or your device (“De-Identified Information”). We may use De-Identified Information for any purpose, including for research and marketing purposes, and may also share such information with any third parties, including advertisers, promotional partners, and sponsors. De-identified Information is not Personal Information.
2. HOW WE SHARE YOUR PERSONAL INFORMATION
- We may share your Personal Information with third party service providers we use to support our business such as those providing IT and infrastructure support services, customer service, data storage, data security, analytics, auditing, legal services, marketing support, and payment processing services.
- We may share your Personal Information with our subsidiaries or affiliates.
- Using cookies and web beacons, we may share your Personal Information regarding your activity on our Websites to third-party advertising partners to optimize marketing. See Section 3 for additional details.
- We may share your Personal Information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information are among the assets transferred.
- We may share your Personal Information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- We may share your Personal Information to enforce or apply our Terms of Service, agreements, and other legal rights.
- We may share your Personal Information with your consent or at your request.
- We may share your Personal Information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Parallel or our customers, partner schools, or others (this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).
3. COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use “cookies” and other tracking technologies to keep and sometimes track, information about you when you use our Websites. Cookies are small data files that are sent to your browser or related software from a web server and stored on your computer’s hard drive. Cookies track where you travel on the Websites and what you look at. Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. We may use cookies and tracking technologies in the following ways.
Online Analytics. We may use third-party web analytics services, such as those of Google Analytics (including Google Signals, Google User-ID, and other Google Analytics features) and MixPanel on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; try to locate the same unique users across multiple browsers or devices to better tailor services and features; and provide certain features to you. To learn more about Google Analytics, you can visit “How Google uses data when you use our partners’ sites or apps”. If you have a Google account with personalized advertising enabled, through Google Signals, Google will also be able to gather for us analytics and engagement information from across the various devices you use to access the Services. To prevent Google from using your information for analytics (including cross-device tracking for personalization purposes), you may install the Google Analytics Opt-out Browser Add-on by clicking here. And to opt out of Google Signals, please open your “Settings” app, locate and tap “Google,” select “Ads,” and turn ON “Opt out of Ads Personalization.” You may also be able to disable cross-device tracking through your Android or Apple device-based settings.
Online Advertising. The Websites may integrate third-party advertising technologies (e.g., ad networks and ad servers such as Facebook, Google Ad Words, Criteo and others) that use cookies and other technologies to deliver relevant content and advertising for Parallel products on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your searches, demographic data, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services.
We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your device you use to access the services by non-affiliated third party advertising network services. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs. If you are interested in more information about Criteo’s privacy practices or opting-out of Criteo’s advertising services, you may view their Privacy Policy. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms.
Please note that if you exercise the opt-out choices above, you will still see advertising when you use the Services, but it may not be tailored to you based on your online behavior over time.
Notice Concerning Do Not Track. Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here.
4. YOUR MARKETING CHOICES
You may instruct us not to use your contact information to contact you by email, postal mail, or phone regarding products, services, promotions and special events that might appeal to your interests by contacting us using the information below. In commercial email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt out of certain operational or administrative emails, such as those reflecting our relationship or transactions with you.
5. HOW WE SAFEGUARD YOUR PERSONAL INFORMATION
Parallel takes a variety of reasonable technical and organizational security measures designed to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, we cannot guarantee the security of information transmitted through the Internet, and where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.
6. RETENTION OF YOUR PERSONAL INFORMATION
We generally retain records only as long as necessary and as required for our business operations, for archival purposes, and/or to satisfy legal requirements. When determining the appropriate retention period for Personal Information, we consider various criteria, such as the amount, nature, and sensitivity of the Personal Information; potential risk of harm from unauthorized use or disclosure; purposes for which we process your Personal Information; whether we can achieve those purposes through other means; and business operations and legal requirements. Because we maintain our Websites to protect from accidental or malicious loss and destruction, residual copies of your Personal Information may be retained in our backup and archival systems for a limited period of time, after which the information will be automatically deleted or put beyond use where deletion is not possible.
7. THIRD PARTIES
The Websites may contain references or links to third-party websites and services. We do not control what information third parties track or collect. Any access to and use of such third-party websites and services is not governed by this Privacy Policy but instead is governed by the privacy policies of those third parties. We are not responsible for the information practices of such third parties.
8. INFORMATION FOR VISITORS OUTSIDE OF THE UNITED STATES
If you visit our Websites or provide us your Personal Information from outside the United States, your information will be transferred to, stored and processed in the United States and other countries where Parallel or its vendors operate in accordance with this Privacy Policy and applicable laws. Please note that data protection and consumer protection laws of the United States and such other countries may differ from the data protection or consumer protection laws in your country. You understand that your Personal Information will be collected from and processed in the United States and other countries where Parallel or its vendors operate and acknowledge that your information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.
9. INFORMATION ABOUT CHILDREN
The Websites are not intended to collect Personal Information directly from children. Consistent with the principles underlying the Children’s Online Privacy Protection Act (“COPPA”), if we learn that we have received any information directly from a child under age 13 without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Websites and subsequently we will delete that information. If you believe we might have collected any information from or about a child under age 13 without parental consent, please contact us at legal@parallellearning.com and indicate “Under 13” in the Subject field.
9. FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT
The Family Educational Rights and Privacy Act (“FERPA”) is a federal law that protects student education records and the student personally identifiable information (“FERPA PII”) they contain from unauthorized disclosure. FERPA applies to educational institutions that receive federal funding. Education service providers, although not directly regulated by FERPA, become subject to certain provisions when they receive student educational records or FERPA PII from a covered educational institution, such as our school partners. In the event Parallel becomes or is subject to certain provisions under FERPA because it receives student educational records or FERPA PII from a covered educational institution, such as our school partners, Parallel will comply with FERPA and to the extent any provisions in this Privacy Policy contradict or violate FERPA, the terms are considered modified to the extent necessary to comply with FERPA.
10. CONTACT US
If you have any questions about this Privacy Policy or Parallel’s privacy practices, please contact us at: legal@parallellearning.com
11. CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Websites or services, or advances in technology. The date this Privacy Policy was last revised is identified at the top of the document. You are responsible for periodically monitoring and reviewing any updates to the Privacy Policy. If we make a material change to the Privacy Policy, we will endeavor to provide you with appropriate notice in accordance with legal requirements. Your continued use of our Services after such amendments (and notice, where applicable) will be deemed your acknowledgment of these changes to this Privacy Policy.
If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@parallellearning.com.